FAQs

The Ice Cream Shop is a virtual restaurant that delivers America’s favorite ice cream brands straight to your door!

As a virtual shop, there is no brick-and-mortar storefront. Our ice cream is kept in freezers at fulfilment centers across the country so it can be delivered to you in 30 minutes or less. We have locations in most major cities and continue to expand! Just enter your zip code to find out if we deliver to you. You can also find us on major food delivery apps: Uber Eats, Postmates, DoorDash, and Grubhub.

We sell Unilever’s most beloved ice cream brands: Ben & Jerry’s, Talenti, Breyers, Magnum Ice Cream, Popsicle, Klondike, and Good Humor. Availability may vary.

The Ice Cream Shop is delivery only. Of course, you can find these brands in most major grocery and convenience stores nationwide.

Not on our watch! We work with our delivery partners to ensure the ice cream gets from our freezers to your home quickly, usually in 30 minutes or less.

You’ve got good taste! We’re working hard to keep everything in stock, please check back soon.

We’re so sorry you’ve had an unsatisfactory experience. For issues with your order, please speak to our fulfilment and delivery partners at Gopuff. For quality-related issues, please reach out to support@icecreamnow.mail.kustomerapp.com.